About Our Animal Hospital
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If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?
Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Not all health problems have a straightforward solution. Some…
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I think something’s wrong with my pet. Can I call you and have a veterinarian give me a diagnosis over the phone?
Veterinarians can’t diagnose over the phone. Besides being unethical and illegal, diagnosing by phone doesn’t allow veterinarians to physically examine a pet. A physical exam is necessary so your veterinarian…
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Where is your clinic located?
We are conveniently located on the west side of Hwy 2A approximately 200 meters north of the 53rd Ave 4 way stop.
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What do I do in the case of an emergency and your clinic isn’t open?
In an EMERGENCY, call our clinic number (403-783-4348) to have an on-call veterinarian contact you.
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What are your hours of operation?
Our regular business hours are 8:00am to 5:00pm on weekdays, and 9:00am to 4:30pm on Saturdays.
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Why do you have password-protected areas on your website?
In some cases, our professional governing body requires that we have a veterinary–client relationship with pet owners before communicating certain information to them. Also, some educational and informational sections of…